365 Days Warranty

LôSkins™ Free 365 Days Warranty

At LôSkins, we are proud to stand behind our design and craftmanship of our product and warrant that all items are free from any manufacturing defects.

If an assessment is required please include photographs of your product defect and if possible, a video of your fault. Send this information directly to us at info@LoSkins.com. Please also attach your order number (or copy of receipt) so we can immediately start to assess the claim.

WHO IS COVERED?
Only the original purchaser who bought the product from LôSkins.

WHAT IS COVERED?
Workmanship or materials that are deemed faulty, providing that the product has been used at all times in normal conditions, properly maintained and in accordance with the instructions in the user manual.

WHAT IS NOT COVERED?
Second hand products, modified or altered product, poorly maintained product (left outside), normal wear & tear, any damage, failure or loss caused by accident, misuse, neglect, theft, excessive load, transport damage, cosmetic issues such as fading or scratches or any other cause not arising from defects in material or workmanship. In cases where failure is due to wear and tear or lack of maintenance we do offer costed repair & servicing.

12 MONTHS AND ABOVE:
Customer costs outside of warranty – Where a product is outside of warranty all inward and return shipping charges will be the customers responsibility. All repairs and parts to be chargeable.

PLEASE NOTE:
We cannot accept the products returns without all original packaging and accessories, including the retail box, manuals, cables, charger and all other items originally included with it.

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